Wednesday, May 26, 2010

Consumer Alert!: Domain Registry of America

BEWARE of notices from Domain Registry of America (DROA)! Both my clients and I have received notices from them that our domains are about to expire. The upper right-hand corner of the paper reads "Domain Name Expiration Notice." I was not fooled by this, but I figured the average Web site owner might be since they make a great effort to have an official looking envelope and letter.

 DROA's letter looks official giving you options for renewals and suggestions to purchase additional, related domain names. THESE FEES ARE MUCH HIGHER THAN MOST REGISTRARS! (I currently pay approximately $10 per year per domain.) DROA charges $30.00 for a one-year renewal. You'll end up spending much more money. This is blatantly misleading and dishonest!

PLEASE make it a policy to know when your domains expire and who your domain registrar is. For example, mine is GoDaddy. I shouldn't be receiving ANY notices about my domain renewals except from them.

Domain information is public information (unless you've paid extra to keep it private) and this is how they get your domain name, contact information, etc. DROA is a domain reseller and web hosting company that has a horrible reputation - just Google it and see if you can find any positive information. Apparently they have been at this for a very long time - search results date back to 2002. Report them and don’t do business with Domain Registry of America.

Minnesota
State Offices
Office of the Attorney General
Consumer Services Division
1400 Bremer Tower
445 Minnesota St.
St. Paul, MN 55101
651-296-3353
Toll free: 1-800-657-3787
TTY: 651-297-7206 or 1-800-366-4812 (Toll free)
http://www.ag.state.mn.us

OR consumer information at: http://www.ftc.gov/bcp/consumer.shtm


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