Monday, September 01, 2008

Rich Schefren's recent post says "Who's Been Talking About You?"

Interesting post about why it's important to know what your online reputation is, and a link to Reputation Monitor. So....who's been talking about you? Find out!

Friday, May 02, 2008

Customer Service lessons from a Waiter

Tuesday, April 15, 2008

5 Tips for Blog SEO

As always, I find great information at About.com. If you're a blogger, check out these 5 tips for optimizing your blog for the search engines.

Blogs and Search Engine Optimization - Top Five Tips for Blog SEO

Friday, April 04, 2008

Putting The "Service" Back In "Customer Service"

Good customer service is unheard of these days. Read this brief article from Sean Cohen and see how to put the 'service' back in your customer service.

Putting The "Service" Back In "Customer Service"